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Blue Water Charter Phuket – Cancellation Policy

We understand that plans can change, and we aim to make the cancellation process as smooth as possible. Please review our cancellation terms below:


How to Cancel Your Booking:

  • Cancellations can be made via email or by calling our designated telephone number.
  • The date and time we receive your cancellation request will be used to determine the applicable charges.

Cancellation Charges:

  1. More than 14 days before the charter date: A 2,000 Baht administration fee will apply.
  2. Between 14 and 7 days prior to the charter date: 50% of the full charter fee will be charged.
  3. Less than 7 days before the charter date: 100% of the full charter fee will be charged.

Additional Information:

  1. Rescheduling:
    • If you cannot proceed with the booking, we offer a rescheduling option (subject to availability).
    • Rescheduling requests made more than 14 days in advance will not incur any fees.
  2. Refund Timeline:
    • Refunds (if applicable) will be processed within 7 working days after your cancellation request is confirmed.
  3. Force Majeure (Unforeseen Circumstances):
    • In cases of bad weather or other unforeseen circumstances that make the charter unsafe, we will offer either:
      • A full refund, or
      • The option to reschedule your booking at no extra charge.
  4. Cancellation Confirmation:
    • Once your cancellation request is received, you will receive a written or email confirmation for your records.

We strive to provide excellent service and flexibility. If you have any questions regarding our cancellation policy or need further assistance, please contact us directly.

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